Tier I Product Support Specialist - in the support of Google Fiber
This is considered an entry-level support position with great advancement opportunities.
If you're confident, outgoing, friendly, detailed, passionate about technology, just plain FUN, and have the ability to work reliably/consistently out of our South Austin or San Marcos offices, we want to talk to you!
Already interested? Submit your application on our website: http://www.telenetwork.com/vip.html
Compensation/Perks:
Full Time (36+hrs/wk) Position.
4 weeks of Paid Training (Mon -Fri from 8a- 5p) at $10/hour.
Opportunity for advancement & growth.
Compete to win prizes like Nexus tablets, gift cards, and other cool 'Googley' merchandise.
Benefits include: paid time off after 90 days; health, dental, vision, and life insurance; 401K with matching.
How to Apply:
Apply and submit your resume online at: http://www.telenetwork.com/vip.html
This is considered an entry-level support position with great advancement opportunities.
Duties &
Responsibilities:
Provide customer support via Internet chat, Email, and predominantly inbound calls.
Be familiar with our internal tools, online help, community forums, and support channels.
Step-by-step troubleshooting to achieve first call resolution.
Embrace and always exhibit 'Googliness' with team & customers.
Concurrently, work on multiple projects.
Maintain thorough and correct documentation.
Required Skills /
Experience:
Prior experience in customer service, hospitality, technology, or related field.
Strong problem solving and research skills.
Adaptability; accurately and easily master new tools or applications.
Genuine customer service philosophy.
Shifts Available:
AM (1st Shift time frame) Scheduling.
PM (2nd Shift time frame) Scheduling.
teleNetwork is an Equal Opportunity Employer. Veterans are welcome and encouraged to apply!
Estimated Salary: $20 to $28 per hour based on qualifications.
If you're confident, outgoing, friendly, detailed, passionate about technology, just plain FUN, and have the ability to work reliably/consistently out of our South Austin or San Marcos offices, we want to talk to you!
Already interested? Submit your application on our website: http://www.telenetwork.com/vip.html
Compensation/Perks:
Full Time (36+hrs/wk) Position.
4 weeks of Paid Training (Mon -Fri from 8a- 5p) at $10/hour.
Opportunity for advancement & growth.
Compete to win prizes like Nexus tablets, gift cards, and other cool 'Googley' merchandise.
Benefits include: paid time off after 90 days; health, dental, vision, and life insurance; 401K with matching.
How to Apply:
Apply and submit your resume online at: http://www.telenetwork.com/vip.html
This is considered an entry-level support position with great advancement opportunities.
Duties &
Responsibilities:
Provide customer support via Internet chat, Email, and predominantly inbound calls.
Be familiar with our internal tools, online help, community forums, and support channels.
Step-by-step troubleshooting to achieve first call resolution.
Embrace and always exhibit 'Googliness' with team & customers.
Concurrently, work on multiple projects.
Maintain thorough and correct documentation.
Required Skills /
Experience:
Prior experience in customer service, hospitality, technology, or related field.
Strong problem solving and research skills.
Adaptability; accurately and easily master new tools or applications.
Genuine customer service philosophy.
Shifts Available:
AM (1st Shift time frame) Scheduling.
PM (2nd Shift time frame) Scheduling.
teleNetwork is an Equal Opportunity Employer. Veterans are welcome and encouraged to apply!
Estimated Salary: $20 to $28 per hour based on qualifications.
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